Handcrafted nature
Many of our fabrics are handmade or hand-printed, so slight variations in color, motif placement, and texture are part of the product character.
Terms & Conditions
Rules for Using GL Impex
These terms govern your use of our website and your purchase of handcrafted fabrics, suits, sarees, and related textile products from GL Impex.
Order confirmation
An order becomes final only after successful payment confirmation and internal order review.
Fair use
Please use the website responsibly and do not copy product images, descriptions, or brand content without permission.
Website Use
By using our website, you agree to follow these terms and all applicable laws. You must not use the site for fraudulent activity, unauthorized access, or any activity that could disrupt normal business operations.
We may update, suspend, or discontinue any part of the website at any time without prior notice if needed for maintenance, security, or business reasons.
Product Information
We make every effort to present product details, images, measurements, and prices accurately. However, colors may appear differently on different screens, and handcrafted fabrics may naturally include small variations.
Minor differences in print placement, shade, weave, or finish are normal for artisanal textile products and should not be considered defects unless they materially affect the product quality.
Orders and Payment
All prices are listed in the applicable currency and may change without notice. We reserve the right to refuse or cancel any order if payment is not completed, stock is unavailable, or suspicious activity is detected.
If an order is cancelled after payment has been captured, the amount will be refunded according to our internal process and the policies of the payment provider.
Shipping and Delivery
Estimated delivery timelines are provided for convenience and may vary based on destination, stock availability, festivals, public holidays, logistics delays, or custom order requirements.
Risk of loss transfers when the order is handed over to the shipping partner, subject to applicable law and the specific shipping terms for your order.
Returns and Exchanges
Return or exchange eligibility depends on the condition of the item and the product type. Unused, unwashed, and uncut fabrics may be eligible for return or exchange within the stated return window if they meet our requirements.
Items that are cut, altered, customized, dyed to request, or made specifically to your measurements may not be eligible for return unless they arrive damaged or defective.
- Keep original packaging and tags where applicable
- Report damage or mismatch promptly after delivery
- Follow the return instructions shared by our support team
Intellectual Property
All website content, including images, text, logos, product descriptions, and layout, belongs to GL Impex or our licensors. You may not reproduce or reuse it without written permission.
Any feedback, suggestions, or reviews you submit may be used by us for service improvement or marketing purposes unless prohibited by law.
Limitation of Liability
To the fullest extent permitted by law, GL Impex is not liable for indirect, incidental, or consequential losses arising from use of the website or from delays beyond our reasonable control.
Our total liability for any claim related to a product or order will not exceed the amount paid for that specific order, except where applicable law requires otherwise.
Governing Law
These terms are governed by the laws applicable in India. Any dispute shall be handled through the appropriate legal process in the jurisdiction that applies to our business operations, unless otherwise required by law.
Need Help?
If you are unsure about an order, fabric cut, or return eligibility, please contact our support team before completing your purchase. We are happy to help clarify the details.