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FAQ

Frequently Asked Questions

Quick answers for shopping handcrafted fabrics, sarees, suits, and textile collections from GL Impex.

Helpful topics

  • Fabric types and craft styles
  • Color and print variation
  • Custom cuts and measurements
  • Shipping, returns, and exchanges
  • Bulk and wholesale inquiries
What kind of fabrics do you sell?

We sell handcrafted and heritage-inspired fabrics such as cotton, silk, modal, Kota Doria, and other textile blends used for suits, sarees, dress materials, and custom stitching needs.

Are your fabrics handprinted or handmade?

Yes, many of our fabrics are handprinted, block printed, or artisan-crafted. Small variations in print placement, color tone, and texture are part of the natural charm of handcrafted fabric.

Will the color look exactly the same as the photo?

We try to show accurate photos, but colors can appear slightly different on different screens and devices. Natural dye and handcrafted printing variations can also cause minor differences.

Can I buy fabric by the meter or as a full set?

Yes. Depending on the product, you may be able to order running fabric by the meter, pre-cut fabric lengths, or complete sets such as suits and sarees.

Do you offer custom sizing or cut lengths?

For selected products, custom cut lengths or measurement-based requests may be available. If you need a specific length, please contact us before placing the order so we can confirm availability.

How do I place an order?

You can browse the product page, choose the item you want, and complete checkout. If you need help with fabric selection or bulk buying, our support team can assist through the contact options on the site.

What payment methods do you accept?

Available payment options depend on the checkout setup at the time of purchase. We support secure online payment methods where enabled on the store.

How long does delivery take?

Delivery time depends on your location, stock availability, and any custom handling needed for the order. You will usually receive updates once the order is confirmed and shipped.

Can I return or exchange fabric?

Returns and exchanges may be available for unused and uncut items, but custom-cut, altered, or made-to-measure products may have restrictions. Please review the return policy for the exact conditions before ordering.

Do you offer bulk or wholesale orders?

Yes, bulk and wholesale inquiries are welcome. If you need a larger quantity for boutiques, resellers, or events, please contact us with your fabric requirements and we will guide you from there.

How should I care for handcrafted fabrics?

We recommend gentle washing, mild detergent, and avoiding harsh chemicals or prolonged sun exposure for delicate handprinted fabrics. Specific care instructions may vary by fabric type.

How can I contact support?

You can reach us through the contact page, and for quick updates or product questions you may also use the WhatsApp option on the site when available.